26phspin Privacy Policy

1. Introduction

26phspin Casino ("26phspin," "we," "us," "our") is committed to protecting the personal information of all players and visitors who interact with our platform. This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal data in connection with the 26phspin Casino services.

This policy is intended to comply with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

We encourage you to read this policy carefully and in full. If you have questions about any part of this policy, please contact our Data Privacy Officer at [email protected] before using the platform.

2. Data We Collect

2.1 Information You Provide Directly

When you register for a 26phspin account or interact with our platform, we collect the following categories of personal information:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, or voter's ID);
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code);
• Financial Data: Payment method details (GCash number, PayMaya account, BPI, BDO, or Metrobank account details), transaction history, deposit and withdrawal records;
• Account Data: Username, password (stored in encrypted form), account preferences, and communication preferences;
• Verification Data: Copies of government-issued identification documents and proof of address submitted during KYC verification.

2.2 Information Collected Automatically

When you access the 26phspin platform, we automatically collect certain technical and usage data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser type and version;
• Pages visited, time spent on each page, and navigation paths;
• Game session data, including games played, wagers placed, and outcomes;
• Login timestamps and session duration;
• Referral source (how you arrived at the 26phspin platform).

2.3 Information from Third Parties

We may receive personal data about you from third-party sources, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank) for transaction verification;
• Identity verification and fraud prevention service providers;
• Publicly available sources for due diligence and compliance purposes.

3. How We Use Your Data

26phspin uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 26phspin player account, including processing registrations, verifying identity, and managing account settings;
• Service Delivery: To provide access to casino games, process deposits and withdrawals, and deliver the core 26phspin gaming experience;
• KYC & Compliance: To verify your identity and age (21+), comply with anti-money laundering (AML) obligations, and meet regulatory requirements applicable to online gaming in the Philippines;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the platform;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Responsible Gaming: To monitor gaming behaviour, identify signs of problem gambling, and administer responsible gaming tools such as deposit limits and self-exclusion;
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates), security alerts, and – where you have opted in – promotional communications about 26phspin offers and bonuses;
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the 26phspin platform;
• Legal Obligations: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 26phspin processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you (i.e., to provide the 26phspin gaming services you have registered for);
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, gaming regulations, and tax obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where our legitimate interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time by contacting us or updating your account preferences.

5. Data Sharing & Disclosure

26phspin may share your personal data with the following categories of recipients:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist us in verifying player identities and detecting fraudulent activity;
• Technology Service Providers: Cloud hosting providers, cybersecurity firms, and software vendors who support the operation of the 26phspin platform, subject to strict data processing agreements;
• Game Content Providers: Licensed game studios and software providers whose games are available on the 26phspin platform, to the extent necessary for game delivery and fairness auditing;
• Regulatory Authorities: Government agencies, law enforcement bodies, and regulatory authorities (including PAGCOR) where disclosure is required by law or necessary to protect the rights and safety of 26phspin or its players;
• Professional Advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.

All third parties with whom 26phspin shares personal data are required to implement appropriate technical and organisational security measures and to process data only for the specified purpose.

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the 26phspin platform. They help us recognise your device, remember your preferences, and improve your experience on the platform.

6.2 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how players use the platform (e.g., pages visited, error messages) to help us improve performance and user experience.
• Functional Cookies: Remember your preferences (e.g., language settings, game preferences) to personalise your 26phspin experience.
• Analytics Cookies: Help us understand aggregate usage patterns on the platform. Data collected is anonymised and used solely for internal analysis.

6.3 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 26phspin platform. Essential cookies cannot be disabled as they are necessary for the platform to operate.

7. Data Retention

26phspin retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active Account Data: Retained for the duration of your account's active status plus five (5) years following account closure, in compliance with AML record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations;
• KYC Documents: Retained for five (5) years following account closure or the completion of the relevant transaction;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained until consent is withdrawn, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with 26phspin's data disposal procedures.

8. Data Security

26phspin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your device and the 26phspin platform is encrypted using industry-standard 256-bit SSL/TLS technology;
• Encrypted Password Storage: Passwords are stored using strong one-way hashing algorithms and are never stored in plain text;
• Access Controls: Access to personal data is restricted to authorised 26phspin personnel on a strict need-to-know basis;
• Regular Security Audits: The 26phspin platform undergoes regular penetration testing and security audits by independent cybersecurity professionals;
• Fraud Monitoring: Automated systems monitor transactions and account activity for signs of fraud, money laundering, or unauthorised access.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 26phspin:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed (fulfilled by this Privacy Policy);
• Right of Access: The right to request a copy of the personal data 26phspin holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to all verified requests within 30 days.

10. Children's Privacy

The 26phspin platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and return any deposits made, subject to verification. If you believe a minor has registered on the 26phspin platform, please contact us immediately at [email protected].

11. Third-Party Links

The 26phspin platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies solely to the 26phspin platform and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third- party websites you visit, as 26phspin has no control over and assumes no responsibility for their content or privacy practices.

12. Changes to This Policy

26phspin reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 26phspin platform following the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you must stop using the platform and may request account closure by contacting customer support.

We encourage you to review this Privacy Policy periodically to stay informed about how 26phspin protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 26phspin Data Privacy Officer through the following channel: